Level: Beginner

10. Sales Principles in a Nutshell

Customer Service

Discover the basic sales principles that each partner of The Network uses when selling internationally.

Course content

Lesson Welcome to The Sales Principles in a nutshell
- Welcome message (1 min)
- * Learning objectives (1 min)
Lesson The Network Sales Principles
- * Why Sales Principles?
- * The Sales Principles Decision Tree (5 min)
- * Sales Process & Tools Overview (5 min)
Lesson The 7 main sales principles CS people should know about
- * Territory Rule & Leads (10 min)
- * Working Withs (10 min)
- * Discount Rules & Agency Commission (5 min)
- * Best Price Guarantee (5 min)
- * Conversions (5 min)
- * Upsells & Renewals (5 min)
- * Extension of contracts & Carry Over (5 min)
Lesson Recap
- * Recap (2 min)
- * Final Quiz (5 min)
- Resources (1 min)